Join Our ʻOhana
Build your career with a brand that’s been crafting slippers by hand in Hawaiʻi since 1946.
Waikiki — Royal Hawaiian Center
Send to [email protected]
Why Work at Island Slipper
Handcrafted Legacy
Be part of a brand that’s been making slippers in Hawaiʻi since 1946 — a true island original.
Waikiki Location
Work in the heart of Waikiki at the Royal Hawaiian Center, surrounded by the energy of the islands.
Great Benefits
Comprehensive health, dental & vision insurance, retirement savings, paid time off, and employee discounts.
Room to Grow
Training, development, and advancement opportunities — build a career, not just a job.
Open Positions
Island Slipper has manufactured fashion forward slippers in Hawaii for more than 80 years. We also retail Island Slipper footwear at Royal Hawaiian Center.
Sales Associate
Waikiki — Royal Hawaiian CenterWe’re looking for a friendly, energetic Sales Associate to join our Waikiki team. You’ll be the face of Island Slipper at the Royal Hawaiian Center — greeting customers, sharing the story behind our handcrafted footwear, and helping them find the perfect pair. Full-time and part-time positions available.
Key Responsibilities
- Customer Service: Greet customers warmly and assist them in finding products that meet their needs and preferences. Provide knowledgeable advice on fashion trends, styling tips, and product features.
- Sales Generation: Actively engage with customers to promote products, answer questions, and offer assistance throughout the shopping process. Utilize upselling and cross-selling techniques to maximize sales opportunities.
- Product Knowledge: Stay informed about current fashion trends, new arrivals, and promotions. Maintain a thorough understanding of our product offerings, including materials, sizes, and pricing.
- Visual Merchandising: Assist with maintaining visual standards and presentation of merchandise on the sales floor, including organizing displays, replenishing stock, and ensuring cleanliness and tidiness.
- Inventory Management: Monitor inventory levels, assist with receiving shipments, and perform stock replenishment as needed. Notify management of any discrepancies or low stock levels.
- Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.
- Customer Relations: Build and maintain strong relationships with customers by providing personalized service, addressing inquiries and concerns, and ensuring customer satisfaction.
- Team Collaboration: Work collaboratively with team members to achieve sales targets, maintain store operations, and uphold brand standards. Support colleagues during busy periods and contribute to a positive team environment.
- Store Maintenance: Assist with opening and closing procedures, including setting up displays, restocking merchandise, and ensuring security measures are followed.
- Adherence to Policies: Follow company policies and procedures regarding dress code, attendance, punctuality, and conduct. Adhere to all safety guidelines and regulations.
- Optional: Styling footwear and accessories to create content for social media posts. If interested, please provide examples of what you can offer.
Required Qualifications
- High school diploma or general education degree (GED) required
- 6 months of retail sales experience
- Willing to work nights, weekends, and holidays (store open daily from 10a-9p)
- Excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- Basic computer skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Ability to lift up to 25 pounds and bend or reach to restock products
Desired Qualifications
- 1 year of sales experience or customer service experience
- Ability to speak Japanese, Chinese, or Korean
- Ability to lift up to 45 pounds
Benefits
- Monthly Team Sales Incentive
- Comprehensive health, dental, and vision insurance plan
- Retirement savings plan with employer match
- Paid time off and holidays
- Employee discounts on merchandise
- Training and development opportunities to enhance your skills and grow within the company
- Potential for advancement into supervisory or managerial roles based on performance and experience
Sales Supervisor
Waikiki — Royal Hawaiian CenterWe’re looking for an experienced Sales Supervisor to lead our Waikiki team at the Royal Hawaiian Center. You’ll coach and develop staff, drive sales performance, and ensure every customer experiences the aloha that’s been at the heart of Island Slipper since 1946. This is a full-time leadership role.
Key Responsibilities
- Team Building: Train and develop staff through effective onboarding and ongoing coaching to enhance their skills and performance.
- Customer Service: Greet customers warmly and assist them in finding products that meet their needs and preferences. Provide knowledgeable advice on fashion trends, styling tips, and product features.
- Sales Generation: Actively engage with customers to promote products, answer questions, and offer assistance throughout the shopping process. Utilize upselling and cross-selling techniques to maximize sales opportunities.
- Product Knowledge: Stay informed about current fashion trends, new arrivals, and promotions. Maintain a thorough understanding of our product offerings, including materials, sizes, and pricing.
- Visual Merchandising: Assist with maintaining visual standards and presentation of merchandise on the sales floor, including organizing displays, replenishing stock, and ensuring cleanliness and tidiness.
- Inventory Management: Monitor inventory levels, assist with receiving shipments, and perform stock replenishment as needed. Notify management of any discrepancies or low stock levels.
- Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.
- Customer Satisfaction: Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Team Leadership: Foster a positive work environment that encourages teamwork, open communication, and employee growth.
- Store Maintenance: Assist with opening and closing procedures, including setting up displays, restocking merchandise, and ensuring security measures are followed.
- Adherence to Policies: Follow company policies and procedures regarding dress code, attendance, punctuality, and conduct. Adhere to all safety guidelines and regulations.
- Optional: Styling footwear and accessories to create content for social media posts. If interested, please provide examples of what you can offer.
Required Qualifications
- High school diploma or general education degree (GED) required
- 2 years of retail sales experience
- Willing to work nights, weekends, and holidays (store open daily from 10a-9p)
- Excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- Basic computer skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Ability to lift up to 25 pounds and bend or reach to restock products
Desired Qualifications
- 1 year of sales management experience
- Ability to speak Japanese, Chinese, or Korean
- Ability to lift up to 40 pounds
Benefits
- Monthly Team Sales Incentive
- Comprehensive health, dental, and vision insurance plan
- Retirement savings plan with employer match
- Paid time off and holidays
- Employee discounts on merchandise
- Training and development opportunities to enhance your skills and grow within the company
- Potential for advancement into supervisory or managerial roles based on performance and experience
Ready to Join Us?
Email your resume to [email protected] and let us know which position interests you.
Email Your ResumeWe review every application and will reach out if there’s a fit.
Island Slipper is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Our Waikiki Store
Phone
Hours
Daily 10:00 AM – 9:00 PM
Find Us
Our Waikiki store is located on Level 2 of the Royal Hawaiian Center, Building A.