Island Slipper has manufactured fashion forward slippers in Hawaii for more than 75 years. We also retail Island Slipper footwear at Royal Hawaiian Center.

We are looking for an energetic sales professional with great eye contact, enthusiasm and a positive attitude who understands how to engage people in conversation. The ideal candidate is a strong team-player and can communicate sales information to local customers and Asian tourist customers, primarily Japanese.

Key Responsibilities

• Customer Service: Greet customers warmly and assist them in finding products that meet their needs and preferences. Provide knowledgeable advice on fashion trends, styling tips, and product features.
• Sales Generation: Actively engage with customers to promote products, answer questions, and offer assistance throughout the shopping process. Utilize upselling and cross-selling techniques to maximize sales opportunities.
• Product Knowledge: Stay informed about current fashion trends, new arrivals, and promotions. Maintain a thorough understanding of our product offerings, including materials, sizes, and pricing.
• Visual Merchandising: Assist with maintaining visual standards and presentation of merchandise on the sales floor, including organizing displays, replenishing stock, and ensuring cleanliness and tidiness.
• Inventory Management: Monitor inventory levels, assist with receiving shipments, and perform stock replenishment as needed. Notify management of any discrepancies or low stock levels.
• Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.
• Customer Relations: Build and maintain strong relationships with customers by providing personalized service, addressing inquiries and concerns, and ensuring customer satisfaction.
• Team Collaboration: Work collaboratively with team members to achieve sales targets, maintain store operations, and uphold brand standards. Support colleagues during busy periods and contribute to a positive team environment.
• Store Maintenance: Assist with opening and closing procedures, including setting up displays, restocking merchandise, and ensuring security measures are followed.
• Adherence to Policies: Follow company policies and procedures regarding dress code, attendance, punctuality, and conduct. Adhere to all safety guidelines and regulations.

Optional. Styling footwear and accessories to create content for social media posts. If interested, please provide examples of what you can offer.

Required

High school diploma or general education degree (GED) required
6 months of retail sales experience
Willing to work nights, weekends, and holidays (store open daily from 10a-9p)
Excellent verbal communication skills
Strong orientation towards providing excellent customer service
Basic math skills
Basic computer skills
High attention to detail
Demonstrated selling skills
Ability to maintain a professional appearance
Ability to lift up to 25 pounds and bend or reach to restock products

Desired

1 year of sales experience or customer service experience
Ability to speak Japanese, Chinese, or Korean
Ability to lift up to 40 pounds

Benefits

Monthly Team Sales Incentive
Comprehensive health, dental, and vision insurance plan
Retirement savings plan with employer match
Paid time off and holidays
Employee discounts on merchandise
Training and development opportunities to enhance your skills and grow within the company
Potential for advancement into supervisory or managerial roles based on performance and experience

Island Slipper has manufactured fashion forward slippers in Hawaii for more than 75 years. We also retail Island Slipper footwear at Royal Hawaiian Center.

We are looking for an energetic sales professional with great eye contact, enthusiasm and a positive attitude who understands how to engage people in conversation. The ideal candidate is a strong team-player and can communicate sales information to local customers and Asian tourist customers, primarily Japanese.

Key Responsibilities

• Team Building: Train and develop staff through effective onboarding and ongoing coaching to enhance their skills and performance.  
  Customer Service: Greet customers warmly and assist them in finding products that meet their needs and preferences. Provide knowledgeable advice on fashion trends, styling tips, and product features.
• Sales Generation: Actively engage with customers to promote products, answer questions, and offer assistance throughout the shopping process. Utilize upselling and cross-selling techniques to maximize sales opportunities.
• Product Knowledge: Stay informed about current fashion trends, new arrivals, and promotions. Maintain a thorough understanding of our product offerings, including materials, sizes, and pricing.
• Visual Merchandising: Assist with maintaining visual standards and presentation of merchandise on the sales floor, including organizing displays, replenishing stock, and ensuring cleanliness and tidiness.
• Inventory Management: Monitor inventory levels, assist with receiving shipments, and perform stock replenishment as needed. Notify management of any discrepancies or low stock levels.
• Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.
• Customer Satisfaction: Handle customer inquiries and resolve issues promptly to ensure satisfaction.
• Team Leadership: Foster a positive work environment that encourages teamwork, open communication, and employee growth.
• Store Maintenance: Assist with opening and closing procedures, including setting up displays, restocking merchandise, and ensuring security measures are followed.
• Adherence to Policies: Follow company policies and procedures regarding dress code, attendance, punctuality, and conduct. Adhere to all safety guidelines and regulations.

Optional. Styling footwear and accessories to create content for social media posts. If interested, please provide examples of what you can offer.

Required

High school diploma or general education degree (GED) required
2 years of retail sales experience
Willing to work nights, weekends, and holidays (store open daily from 10a-9p)
Excellent verbal communication skills
Strong orientation towards providing excellent customer service
Basic math skills
Basic computer skills
High attention to detail
Demonstrated selling skills
Ability to maintain a professional appearance
Ability to lift up to 25 pounds and bend or reach to restock products

Desired

1 year of sales management experience
Ability to speak Japanese, Chinese, or Korean
Ability to lift up to 40 pounds

Benefits

Monthly Team Sales Incentive
Comprehensive health, dental, and vision insurance plan
Retirement savings plan with employer match
Paid time off and holidays
Employee discounts on merchandise
Training and development opportunities to enhance your skills and grow within the company
Potential for advancement into supervisory or managerial roles based on performance and experience